Category
Website Visitor Identification
Key features
Website visitor identification
ICP and intent scoring
Live video calls and co-browsing
01 — Overview
What is
Captiwate
Captiwate turns high intent website visitors into live conversations. It identifies the company and person behind a visit, scores ICP fit and intent from the pages they view, and alerts the right rep in Slack or Teams so they can start a chat or an in-page video call with co-browsing. An AI chat agent covers off hours, and meetings can be booked on the spot and synced to the CRM.
02 — Who it’s for
Ideal Customer Profile
Built for B2B sales and marketing teams, founders and PLG teams that want to convert more inbound traffic into meetings. The site says over 500 B2B teams use it.
03 — Capabilities
Key Features
Website visitor identification
ICP and intent scoring
Live video calls and co-browsing
AI chat agent
Rep routing and Slack or Teams alerts
In-conversation meeting scheduling
HubSpot and Salesforce sync
05 — Similar tools
Alternatives
06 — FAQ
Frequently Asked Questions
What is Captiwate used for?
Captiwate helps B2B teams spot high intent visitors on their website and talk to them right away through chat, live video or an AI agent, then book a meeting before they leave.
Who is Captiwate for?
It is aimed at sales leaders, marketing leaders, founders and PLG teams that want faster speed to lead and more demos from the same inbound traffic.
Which tools does Captiwate integrate with?
It syncs conversations, contacts and bookings with HubSpot and Salesforce, sends rep alerts in Slack or Microsoft Teams, and books meetings using Google Calendar or Outlook.
Is Captiwate secure?
The site states Captiwate is SOC 2 Type II and ISO 27001 certified and compliant with GDPR and CCPA.