Category
AI SDR
Key features
Inbound AI SDR agent
Outbound lead reactivation
WhatsApp, Instagram and voice channels
01 — Overview
What is
Darwin AI
Darwin AI provides AI agents that handle sales and customer conversations on WhatsApp, Instagram and phone calls. Separate agents cover inbound lead qualification, outbound lead reactivation, after-sales and upsell, customer satisfaction and collections, and they log data into the CRM and book appointments. Human audits, automated tests and escalation to a person keep conversations accurate.
02 — Who it’s for
Ideal Customer Profile
Built for consultative sales companies, mainly small and mid-sized businesses in Latin America, in sectors such as retail, real estate, education, automotive, health and insurance.
03 — Capabilities
Key Features
Inbound AI SDR agent
Outbound lead reactivation
WhatsApp, Instagram and voice channels
CRM and ERP data entry
Appointment booking
Human escalation and audits
05 — Similar tools
Alternatives
06 — FAQ
Frequently Asked Questions
What is Darwin AI used for?
Darwin AI runs AI agents that answer and qualify leads, reactivate old leads, follow up after a sale, measure satisfaction and handle collections across WhatsApp, Instagram and phone calls.
Who is Darwin AI for?
Companies with consultative sales processes, such as retail, real estate, education, automotive, health and insurance businesses, with a strong base in Latin America.
Can Darwin AI connect to our systems?
Yes. It connects to CRMs, ERPs and custom databases to answer with up-to-date customer information and to record data, and it is a WhatsApp Business API partner.
Does Darwin AI have an API?
Yes. The site links to a public API at api.getdarwin.ai.