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Product review

Marketing Cloud Account Engagement

Marketing Cloud Account Engagement

Salesforce B2B marketing automation, formerly Pardot

Category

Email Marketing

Key features

Lead capture and nurturing

Lead scoring and grading

Account-based marketing

01 — Overview

What is

Marketing Cloud Account Engagement

Marketing Cloud Account Engagement is Salesforce's B2B marketing automation product, previously known as Pardot. It runs lead capture, scoring and rules-based nurture programs, supports account-based marketing, and works directly with Salesforce leads, contacts and opportunities. B2B marketing and sales teams use it to generate pipeline and keep marketing and sales aligned in one CRM.

02 — Who it’s for

Ideal Customer Profile

Built for B2B marketing and sales teams at mid-sized and enterprise companies that already run on Salesforce CRM.

03 — Capabilities

Key Features

Lead capture and nurturing

Lead scoring and grading

Account-based marketing

Native Salesforce CRM sync

Email marketing automation

Marketing to sales alignment

AI-assisted engagement

06 — FAQ

Frequently Asked Questions

What is Marketing Cloud Account Engagement used for?

It automates B2B marketing such as lead generation, nurture programs, scoring and account-based marketing, with data shared directly with Salesforce CRM.

Is Account Engagement the same as Pardot?

Yes. Salesforce renamed Pardot to Marketing Cloud Account Engagement in April 2022, and the two names refer to the same product.

Who owns Marketing Cloud Account Engagement?

Salesforce. Pardot was bought by ExactTarget in October 2012, and Salesforce acquired ExactTarget in 2013 (announced June 2013).

Who is it best suited for?

B2B marketing and sales teams already using Salesforce CRM, since it is built on the same platform and works with leads, contacts and opportunities natively.

Ready to try

Marketing Cloud Account Engagement

Salesforce B2B marketing automation, formerly Pardot