Category
Reputation Management
Key features
Review monitoring and responses
Local listing management
Competitor analysis
01 — Overview
What is
ReviewTrackers
ReviewTrackers collects online reviews from many sites into one dashboard so businesses can monitor, respond to and analyze customer feedback. It also covers local listings, competitor benchmarking, social monitoring and customer experience analytics. Marketing, customer experience and multi-location operations teams use it to improve local search visibility and win more customers.
02 — Who it’s for
Ideal Customer Profile
Built for multi-location brands, mid-sized and enterprise companies, plus agencies and resellers that manage reputation for clients.
03 — Capabilities
Key Features
Review monitoring and responses
Local listing management
Competitor analysis
Customer experience analytics
Social and review monitoring
Review request campaigns
05 — Similar tools
Alternatives
06 — FAQ
Frequently Asked Questions
What is ReviewTrackers used for?
It is used to monitor and reply to online reviews, manage local listings and analyze customer feedback to protect and grow a brand's reputation.
Who owns ReviewTrackers?
InMoment acquired ReviewTrackers in June 2022, and Press Ganey Forsta acquired InMoment in May 2025. The site now brands it as a Press Ganey company.
Which tools does ReviewTrackers integrate with?
It integrates with Google and Facebook for reviews and replies, Hootsuite and Brandwatch for social, and Zapier to connect with thousands of other apps.
Does ReviewTrackers have an API?
Yes. The API lets companies download review data and sync it with reporting, CRM or point-of-sale systems, or build custom apps.