Traq.AI logo

Product review

Traq.AI

Traq.AI

Conversation intelligence for sales teams

Category

Revenue Intelligence

Key features

Call and meeting recording

Two-way CRM sync

Call scoring and coaching library

01 — Overview

What is

Traq.AI

TRAQ is a conversation intelligence platform that records and transcribes calls, video meetings and in-person conversations and turns them into structured data. It writes notes, next steps and deal fields back to the CRM, scores calls, flags at-risk deals and builds a coaching library from top performers' calls. Sales leaders and RevOps use it to get accurate pipeline data and coach every rep at scale.

02 — Who it’s for

Ideal Customer Profile

Built for sales leaders, reps, RevOps and customer success teams, with use cases for B2B insurance, call centers and recruiting. The site says over 350 sales organizations use it and positions it as faster to deploy than enterprise tools.

03 — Capabilities

Key Features

Call and meeting recording

Two-way CRM sync

Call scoring and coaching library

Deal risk signals

Chrome extension and mobile capture

REST API, webhooks and Zapier

06 — FAQ

Frequently Asked Questions

What is TRAQ used for?

TRAQ captures customer conversations and turns them into CRM updates, call scores, coaching material and deal risk alerts for sales and success teams.

Does TRAQ work with HubSpot or Salesforce?

Yes. TRAQ syncs call data, summaries and field updates two ways with Salesforce and HubSpot, as well as Zoho, Pipedrive, Monday and AgencyZoom.

Which meeting and calling tools does it support?

It records Google Meet, Microsoft Teams and RingCentral, joins calendar meetings automatically and has a Chrome extension for browser dialers and video tools.

Does TRAQ have an API?

Yes. TRAQ offers an open REST API and webhooks, plus Zapier and Make triggers, and can export conversation metrics to Power BI, Tableau or Looker.

Ready to try

Traq.AI

Conversation intelligence for sales teams