Category
Revenue Intelligence
Key features
Call and meeting recording
Two-way CRM sync
Call scoring and coaching library
01 — Overview
What is
Traq.AI
TRAQ is a conversation intelligence platform that records and transcribes calls, video meetings and in-person conversations and turns them into structured data. It writes notes, next steps and deal fields back to the CRM, scores calls, flags at-risk deals and builds a coaching library from top performers' calls. Sales leaders and RevOps use it to get accurate pipeline data and coach every rep at scale.
02 — Who it’s for
Ideal Customer Profile
Built for sales leaders, reps, RevOps and customer success teams, with use cases for B2B insurance, call centers and recruiting. The site says over 350 sales organizations use it and positions it as faster to deploy than enterprise tools.
03 — Capabilities
Key Features
Call and meeting recording
Two-way CRM sync
Call scoring and coaching library
Deal risk signals
Chrome extension and mobile capture
REST API, webhooks and Zapier
05 — Similar tools
Alternatives
06 — FAQ
Frequently Asked Questions
What is TRAQ used for?
TRAQ captures customer conversations and turns them into CRM updates, call scores, coaching material and deal risk alerts for sales and success teams.
Does TRAQ work with HubSpot or Salesforce?
Yes. TRAQ syncs call data, summaries and field updates two ways with Salesforce and HubSpot, as well as Zoho, Pipedrive, Monday and AgencyZoom.
Which meeting and calling tools does it support?
It records Google Meet, Microsoft Teams and RingCentral, joins calendar meetings automatically and has a Chrome extension for browser dialers and video tools.
Does TRAQ have an API?
Yes. TRAQ offers an open REST API and webhooks, plus Zapier and Make triggers, and can export conversation metrics to Power BI, Tableau or Looker.




