Category
Productivity
Key features
AI drafted replies in your tone
Draft or auto-send mode per label
Automatic email categorization
01 — Overview
What is
CXassist
CXassist is an AI inbox assistant that connects to Gmail or Outlook, sorts incoming email and drafts replies in your own voice. You train it with text, files and website URLs, and it can either leave drafts for review or send replies automatically for chosen labels. Sales and support teams use it to answer prospect and customer emails faster without losing their tone.
02 — Who it’s for
Ideal Customer Profile
Built for small teams that handle a lot of email, including sales teams replying to prospects, customer support teams, agencies managing several client inboxes, and solo founders.
03 — Capabilities
Key Features
AI drafted replies in your tone
Draft or auto-send mode per label
Automatic email categorization
Custom personas for different brands
Training from files and URLs
Translation in 100+ languages
Slack, HubSpot, Stripe and Shopify integrations
05 — Similar tools
Alternatives
06 — FAQ
Frequently Asked Questions
What is CXassist used for?
CXassist drafts and optionally sends replies to incoming email, sorts the inbox into categories like priority, support and FYI, and helps sales and support teams respond to prospects and customers quickly.
Who is CXassist for?
It suits sales teams, customer support teams, marketing agencies handling client inboxes, service businesses and solo founders who spend hours on email.
Which tools does CXassist integrate with?
It connects to Gmail, Outlook and IMAP inboxes, and higher tiers add Slack, HubSpot, Stripe, Shopify and Instantly integrations plus webhooks.
Will CXassist send emails without my approval?
Only if you allow it. Draft mode leaves replies in your inbox to review and edit, while auto-send can be switched on for selected labels.