Category
Productivity
Key features
Shared team inboxes
Internal comments on emails
Email to task assignment
01 — Overview
What is
Missive
Missive is a collaborative inbox where teams share email accounts, discuss messages internally, assign conversations and turn emails into tasks. Sales, support and client service teams use it to see who owns each conversation, balance workload, and automate repetitive steps with rules and templated replies. An AI assistant drafts replies using context from the thread and connected tools such as the CRM.
02 — Who it’s for
Ideal Customer Profile
Built mainly for small and growing businesses whose teams run on email, including sales, support and professional services firms in accounting, law, real estate and logistics.
03 — Capabilities
Key Features
Shared team inboxes
Internal comments on emails
Email to task assignment
Rules and automations
Templated replies
AI assistant with MCP context
05 — Similar tools
Alternatives
06 — FAQ
Frequently Asked Questions
What is Missive used for?
Missive is used to manage shared email as a team, with internal discussion, assignment, tasks and automations in one inbox.
Who is Missive for?
It is built for small and growing businesses, including sales, support and professional services teams, that handle a lot of customer email together.
Which tools does Missive integrate with?
Missive connects with more than 25 apps, including HubSpot, Salesforce, Pipedrive, Attio, Calendly, Asana, Trello, Todoist, Shopify, OpenAI and Zapier.
Does Missive have an AI assistant?
Yes. Its AI assistant gathers context from the conversation and from tools connected through MCP, such as Stripe or a CRM, before drafting a reply.