Category
Gifting & Direct Mail
Key features
Handwritten letters by real people
Thank you and birthday cards
Bulk sending from CSV or web app
01 — Overview
What is
LetterFriend
LetterFriend writes and mails genuine handwritten letters and cards, penned by people in New Jersey rather than robots or fonts. Sales and customer teams use it for prospecting letters, thank you notes, referral requests, win backs of cold leads and product announcements. Letters can be sent one at a time or in bulk from a web app, a CSV, Zapier, a CRM integration or the API.
02 — Who it’s for
Ideal Customer Profile
Fits sales, account management and customer success teams that want a personal touch in outbound or retention, especially where each customer is high value. Case studies include a private equity firm and a mortgage business.
03 — Capabilities
Key Features
Handwritten letters by real people
Thank you and birthday cards
Bulk sending from CSV or web app
Salesforce and CRM sending
Zapier and API access
Inserts like business cards and gift cards
Custom or branded stationery
05 — Similar tools
Alternatives
06 — FAQ
Frequently Asked Questions
What is LetterFriend used for?
It sends handwritten letters and cards for prospecting, thank yous, referral asks, reactivating inactive customers and announcing products, aiming for higher response rates than printed mail or email.
Are the letters really handwritten?
Yes. The site says letters are written by people in New Jersey with no fonts, robots or printers involved.
How do I send letters with LetterFriend?
You can send through the web app with saved templates, upload a spreadsheet or CSV, trigger sends from your CRM such as Salesforce, use Zapier, email your list, or connect through the API.
Can I include extra items with a letter?
Yes. LetterFriend can add items like business cards, gift cards, coupons and small gifts, print your logo on its stationery, or write on stationery you supply.