Category
Customer Messaging
Key features
AI website chat widget
Training on website and documents
Lead capture messages
01 — Overview
What is
ChatHelp.ai
ChatHelp.ai is an AI assistant platform with a website chat widget that is trained on a company's own site content, documents and PDFs. The widget answers visitor questions around the clock, captures leads with custom messages, and lets a person take over the live chat at any time. It also includes a private AI knowledge base and a set of AI tools for writing and other daily work, using models from OpenAI, Anthropic and Google.
02 — Who it’s for
Ideal Customer Profile
Aimed at small and medium businesses that want an AI chatbot for website support and lead capture, plus an internal AI assistant for their team.
03 — Capabilities
Key Features
AI website chat widget
Training on website and documents
Lead capture messages
Live chat takeover
Private AI knowledge base
Bring your own AI API keys
175+ supported languages
05 — Similar tools
Alternatives
06 — FAQ
Frequently Asked Questions
What is ChatHelp.ai used for?
It is used to add an AI chatbot to a website that answers visitor questions from your own content and collects leads, and to give teams an AI assistant and knowledge base for daily work.
Who is ChatHelp.ai for?
The site says its tools are tailored for small and medium businesses, office work and study needs.
What data can I train ChatHelp.ai on?
You can use website content and files such as PDF, Word, PowerPoint, Excel, CSV, JSON and image formats to build the chatbot's knowledge.
Which integrations does ChatHelp.ai support?
A Telegram app is available. The integrations page lists WordPress, WhatsApp, Instagram, Facebook Messenger, Slack, Discord, Intercom and Crisp as coming soon.