Category
Customer Messaging
Key features
Custom AI chatbots on your data
Auto-syncing data sources
Omnichannel deployment
01 — Overview
What is
Askli (formerly Chaindesk)
Askli, formerly Chaindesk, is a no-code platform for building AI chatbots trained on your own content from files, websites, Notion, Google Drive and Zendesk help centers. Teams deploy the bots on their website, WhatsApp, Slack, Telegram and other channels to answer support questions, capture leads and run conversational forms, with human handoff when needed. A shared inbox and AI-assisted email support keep all conversations in one place.
02 — Who it’s for
Ideal Customer Profile
Built for customer support, success and marketing teams at startups and SMBs that want an AI agent for support and lead capture without engineering help.
03 — Capabilities
Key Features
Custom AI chatbots on your data
Auto-syncing data sources
Omnichannel deployment
Human handoff and shared inbox
Lead capture and conversational forms
AI email support
Function calling to custom APIs
05 — Similar tools
Alternatives
06 — FAQ
Frequently Asked Questions
Is Askli the same as Chaindesk?
Yes. The chaindesk.ai website now presents the product as Askli, with the same AI chatbot platform, and still links to the Chaindesk social accounts.
What is Askli used for?
Askli builds AI chatbots trained on your company content to automate customer support, collect leads and handle conversations across web and messaging channels.
Which tools does Askli integrate with?
It connects data sources like Notion, Google Drive, Zendesk and websites, and deploys to WordPress, Shopify, WhatsApp, Messenger, Slack, Telegram, Crisp and Zapier.
Can Askli call external APIs?
Yes. Agents support function calling, so they can call your own API endpoints when a conversation needs live data or an action.