Category
Workflow Automation
Key features
AI agent orchestration layer
Voice, chat, email and WhatsApp agents
Policy controls and audit trails
01 — Overview
What is
Fluid AI
Fluid AI is an enterprise platform for deploying AI agents that carry out multi-step work across business systems instead of only answering questions. Agents run over voice, chat, email and WhatsApp, with policy controls, audit logs and human oversight. Sales and marketing teams can use it for lead scoring, outreach and campaign analytics, alongside service, onboarding and back-office use cases.
02 — Who it’s for
Ideal Customer Profile
Built for large, regulated organizations such as banks, insurers, telecoms, energy and manufacturing firms and public sector bodies. It suits enterprise teams that need agents deployed inside their own cloud or on premise.
03 — Capabilities
Key Features
AI agent orchestration layer
Voice, chat, email and WhatsApp agents
Policy controls and audit trails
Cloud, VPC or on-premise deployment
Works with any LLM
Connectors for CRM, ERP and core banking
05 — Similar tools
Alternatives
06 — FAQ
Frequently Asked Questions
What is Fluid AI used for?
Fluid AI deploys AI agents that complete multi-step tasks across company systems, such as customer support, onboarding, collections, lead scoring and outreach, over voice, chat, email and WhatsApp.
Who is Fluid AI built for?
It targets large, regulated enterprises, especially in banking, insurance, telecom, energy, manufacturing and the public sector, with a focus on markets including India and the Caribbean.
Which systems does Fluid AI integrate with?
The site lists connectors for Salesforce and Microsoft Dynamics, SAP and Oracle ERP, core banking systems like Fiserv and Jack Henry, Slack and Teams, Power BI and Tableau, plus legacy systems.
Can Fluid AI run on our own infrastructure?
Yes. It can be deployed in the customer's cloud, a VPC, on premise or in a hybrid setup, and it supports private LLMs so data can stay inside the company's perimeter.