Category
Gifting & Direct Mail
Key features
Triggered and personalized direct mail
Print and mail APIs with SDKs
Address verification
01 — Overview
What is
Lob
Lob is a direct mail automation platform that lets teams design, personalize and trigger postcards, letters and other mail from their own data or through an API. Its Postal IQ routing picks efficient USPS entry points and a nationwide print network produces mail close to its destination, with tracking from production to delivery. Marketing and lifecycle teams use it to add physical mail to digital campaigns for acquisition, retention and customer communications.
02 — Who it’s for
Ideal Customer Profile
Built for in-house marketing and operations teams, agencies and platforms that send mail at volume, with a strong focus on regulated industries like financial services, healthcare and insurance. The site says over 12,000 companies use it.
03 — Capabilities
Key Features
Triggered and personalized direct mail
Print and mail APIs with SDKs
Address verification
Postal IQ mail routing
Nationwide print delivery network
Production and delivery tracking
No-code design suite
05 — Similar tools
Alternatives

Postalytics
Automated direct mail triggered from your CRM

Handwrite
Robot-written handwritten cards at scale

PFL
Automated, personalized direct mail for marketers

Sendoso
Gifting and direct mail for pipeline

Thanks.io
Automated handwritten-style postcards and letters

Poplar
Programmatic direct mail for marketing teams
06 — FAQ
Frequently Asked Questions
What is Lob used for?
Lob is used to automate and personalize physical mail such as postcards and letters, triggered from your data or apps, and to track each piece from printing to the mailbox.
Who uses Lob?
In-house marketing and operations teams, agencies and consultants, and software platforms, especially in financial services, healthcare, insurance and retail.
Which tools does Lob integrate with?
Lob lists integrations with Braze and Iterable for triggering mail from customer engagement data, and with Figma and InDesign for designing mail pieces. It can also be connected to CRMs, CDPs and marketing automation tools.
Does Lob have an API?
Yes. Lob offers print and mail and address verification APIs with quickstart guides, SDKs and public API documentation.
