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Product review

Lob

Lob

Automated, personalized direct mail at scale

Category

Gifting & Direct Mail

Key features

Triggered and personalized direct mail

Print and mail APIs with SDKs

Address verification

01 — Overview

What is

Lob

Lob is a direct mail automation platform that lets teams design, personalize and trigger postcards, letters and other mail from their own data or through an API. Its Postal IQ routing picks efficient USPS entry points and a nationwide print network produces mail close to its destination, with tracking from production to delivery. Marketing and lifecycle teams use it to add physical mail to digital campaigns for acquisition, retention and customer communications.

02 — Who it’s for

Ideal Customer Profile

Built for in-house marketing and operations teams, agencies and platforms that send mail at volume, with a strong focus on regulated industries like financial services, healthcare and insurance. The site says over 12,000 companies use it.

03 — Capabilities

Key Features

Triggered and personalized direct mail

Print and mail APIs with SDKs

Address verification

Postal IQ mail routing

Nationwide print delivery network

Production and delivery tracking

No-code design suite

06 — FAQ

Frequently Asked Questions

What is Lob used for?

Lob is used to automate and personalize physical mail such as postcards and letters, triggered from your data or apps, and to track each piece from printing to the mailbox.

Who uses Lob?

In-house marketing and operations teams, agencies and consultants, and software platforms, especially in financial services, healthcare, insurance and retail.

Which tools does Lob integrate with?

Lob lists integrations with Braze and Iterable for triggering mail from customer engagement data, and with Figma and InDesign for designing mail pieces. It can also be connected to CRMs, CDPs and marketing automation tools.

Does Lob have an API?

Yes. Lob offers print and mail and address verification APIs with quickstart guides, SDKs and public API documentation.

Ready to try

Lob

Automated, personalized direct mail at scale